Our policy lasts 48 hours. If 48 hours have gone by since your purchase, unfortunately we can’t offer you a refund.
For virtual goods and services there is little option for refunds to be issued. Any possibility of a refund is at the sole discretion of the Site’s owner.
However in the event where a service is not delivered as promised, or other conditions are not met pertaining to the order, the customer may contact us via email, livechat or skype within 48 hours of the finishing of the order, or while the order is in progress. Any claims against Mariboost after that period of time are going to be judged by the Sites representatives according to the provided proofs by the user of the service.
In the event where an order is cancelled prior to being processed and started by our staff the customer will be refunded 90% of the original order cost once they have contacted us and finalized the cancellation (transaction fees are at the expense of the customer).
In the event where your order has been started, but not finished, you will have the right to receive store credit (equal to the monetary value of the unfinished portion of the order), which you can use for your future orders on the Site. In cases of extreme inaccuracy between what has been ordered and what has been provided a refund can be requested for the portion of the service which was not completed, calculated on the base of percentage completion of your order and percentage remaining.
Any payment dispute or third-party mediation started by a customer of the Site without contacting us in advance will result in cancellation of your order and no refund.
In cases of charge back, the owed money will be refunded in duration of 168 hours period due to safety measures regarding paypal.com system
After inspecting your case We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.